Passenger Service Agent Courses (PSA) = Be the Face of the Airlines

Passenger Service Agent Careers | Course Online/Classroom 


 

 

Gain knowledge of the Passenger Service Agent (PSA) role, duties coupled with aviation terminology and procedures. Learn how to check-in and board passengers, using airline system simulator. Our system and training can add significant value to your students learning and employment opportunities.

80hrs

CLASSROOM

CHECKIN SIMULATOR

BOARDING SIMULATOR

SPEECH RECOGNITION

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Passenger Service Agent Training 

DSC 0100 500pxYou will gain knowledge of the Passenger Service Agent role, duties coupled with aviation terminology and procedures. You will learn how to check-in and board passengers, using airline system simulator.

Through role-plays based on airport scenarios and a variety of other learning activities, you will develop the necessary skills to perform in a front-line customer service role. Our 'job specific' course can prepare you for employment in airport passenger handling.

Contact Us to Enroll in a Classroom Near You

The course covers a variety of topics including:

Unit 1: Principles of Passenger Handling

Unit 2: Passenger Categories and Baggage

Unit 3: Airport Check-in

Unit 4: Aviation Customer Service

Unit 5: Preparation for Employment

Unit 6: Airport Boarding

Unit 7: Check in and Boarding Computerised System Simulator

Unit 8: Recruitment Preparation

Unit 9: Assessment Day

Unit 10: Final Revision and Certification Ceremony


Check-in & Boarding Simulator

DSC 0121 500pxSky Aviation adds a unique practical component to your airport or PSA course by providing you with Check-in and Boarding simulators. This hands-on experience will significantly enhance your learning, and will prepare you for employment in ground handling.

Check-in Sim Benefits:

  • Practical Experience
  • Interactive Activities
  • Realistic understanding of the Passenger Service Agent role
  • Fun and easy to use

Check-in System Functions:

  • Passenger Check-in
  • Luggage Check-in
  • Oversized Luggage Charges
  • Travel Documents Checks
  • Seat Assignments
  • Special Requirements
  • Boarding Management
  • Announcements 

Our system and training can add significant value to your learning and employment opportunities. 

Contact Us to Enroll in a Classroom Near You

 


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*** Some Airlines Our Graduates Work At ***

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silver airways | bmibaby airlineeasyjet | emirates


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